AML / KYC Policy
Last updated: July 2026 · Why we verify buyers and monitor orders.
Why we do this
NovaXchange is committed to preventing money laundering, terrorist financing, and fraud. Every account and order goes through verification designed to confirm buyers are who they say they are, and that funds being paid in aren't proceeds of crime.
Account verification
Accounts are verified before payouts are enabled. This may include confirming identity details and payout account ownership. We may request additional documentation for higher-value or higher-risk orders.
Order monitoring
Every order is reviewed before payout — checking the transaction reference against prior orders (each reference can only be used once, platform-wide), the sending network, and the pattern of activity on the account.
What we published rate does — and doesn't — mean
NovaXchange applies one published rate to every order, with no pricing tiers based on order source. This is a pricing commitment, not an exemption from verification — every order is still subject to the checks in this policy regardless of size or source.
Reporting
Where required by law, we report suspicious transactions to the relevant financial intelligence authority. We may decline, delay, or reverse an order while a review is in progress.
Record-keeping
Order and verification records are retained for the period required by applicable law, even if an account is later closed.
Contact
Compliance questions? Reach us on Telegram.